Shipping Policy

Thank you for shopping with Lure. We work hard to make sure your order is processed and delivered as smoothly as possible.

Processing & Delivery Times

Orders are typically processed within 1–3 business days after your order is placed.

Once shipped, estimated delivery time is approximately 6–12 business days.

Please note that delivery times are estimates and may vary slightly depending on your location, carrier delays, holidays, customs processing, or other circumstances outside of our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information when available.

Please allow a few business days for tracking information to update after your package has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or has already shipped.

Lure is not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Delayed, or Missing Packages

If your tracking information shows that your package is still in transit beyond the expected delivery timeframe, please contact us and our customer support team will be happy to assist you.

Carrier delays may occasionally occur and are outside of Lure's direct control.

If your tracking information shows your package as delivered but you cannot locate it, please check around your property, with household members, neighbors, or your local carrier before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact our customer support team with your order number and photos of the issue so we can review the situation and help make it right.

International Orders

International orders may be subject to customs inspections, import duties, taxes, or additional fees depending on the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Questions About Your Order

If you have any questions about shipping or the status of your order, please contact our customer support team and include your order number so we can assist you as quickly as possible.

By placing an order with Lure, you acknowledge and agree to the shipping terms outlined above.