Cancellation policy

LURE Subscription & Cancellation Policy

Last Updated: August 2026

At LURE, we offer a Subscribe & Save program that allows customers to receive discounted pricing in exchange for recurring deliveries. By choosing a subscription offer, you agree to the following terms.

1. Subscription Enrollment

When you select a Subscribe & Save option and complete your purchase, you are agreeing to automatic recurring billing according to the delivery frequency displayed at checkout.

Subscription pricing, billing frequency, and any minimum purchase commitment will be clearly shown before you complete your order.

If you do not want recurring deliveries, please select the One-Time Purchase option instead.

2. Subscription Discount & Two-Order Commitment

Our introductory subscription pricing is offered to customers who commit to receiving at least two consecutive orders:

Your initial discounted order + one renewal order.

Because the introductory discount is provided based on this commitment, subscriptions cannot be canceled until the second scheduled order has been successfully billed.

After your two-order commitment has been completed, you may cancel your subscription at any time.

3. Recurring Billing

By subscribing, you authorize LURE to automatically charge the payment method provided at checkout for each scheduled renewal.

Your subscription will continue according to your selected delivery frequency until it is canceled after any applicable minimum commitment has been completed.

4. How to Cancel

Once your two-order minimum commitment has been completed, you may cancel your subscription at any time.

Please submit cancellation requests at least 3 business days before your next scheduled billing date to give our team enough time to process your request.

To cancel, contact:

LURE Customer Care
📧 [YOUR SUPPORT EMAIL]

If an order has already entered processing before your cancellation request is completed, we may be unable to stop that shipment.

5. Refunds & 30-Day Guarantee

Canceling a subscription stops eligible future renewals and does not automatically refund orders that have already been billed or shipped.

However, purchases may still qualify under our separate 30-Day Money-Back Guarantee.

Our 30-day guarantee begins when your order is delivered. If you're unhappy with your experience, contact our support team and we'll review your request according to our Refund Policy.

Your subscription commitment does not remove any refund or consumer rights that apply under applicable law.

6. Failed or Declined Payments

If a scheduled subscription payment is declined, our payment system may automatically retry the charge.

A failed payment does not automatically cancel your subscription or your outstanding subscription commitment.

If you're having trouble with your payment method, please contact our support team for assistance.

7. Changes to Your Subscription

Where available, customers may request changes to their delivery schedule, shipping information, or payment information by contacting our support team before the next order enters processing.

Changes should be requested at least 3 business days before the next scheduled charge.

8. Changes to This Policy

LURE may update this Subscription & Cancellation Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date. Changes will apply subject to applicable law and will not remove rights already provided to customers.

9. Contact Us

Questions about your subscription, upcoming renewal, billing, or cancellation can be directed to:

LURE Customer Care
📧 luregummies@outlook.com